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  • Writer's pictureNorth Lakes Plumbing & Gas Co

Professional Rheem Service - What To Expect

Looking for a Rheem service in Brisbane? Contact North Lakes Plumbing & Gas Co. today. We’re one of the region’s leading Rheem suppliers and have been working with the company for over 18 years. Want to know more about the process of organising a Rheem service, or what to expect for minor and major services? Read on. 

A minor Rheem hot water service offers several key benefits that contribute to the efficiency, longevity, and safety of your hot water system:

Preventative Maintenance: Regular servicing helps catch small issues before they escalate into larger, more costly problems. By addressing minor issues promptly, you can avoid unexpected breakdowns and prolong the lifespan of your Rheem hot water system.

Optimised Performance: A minor service ensures that your Rheem hot water system operates at peak performance through thorough inspection and cleaning of components. This can lead to improved heating efficiency, faster hot water delivery, and lower energy bills.

Safety Assurance: Servicing includes checking safety features such as relief valves and gas components to ensure they are functioning correctly. This helps prevent potential hazards such as leaks, overpressurisation, or gas-related issues, promoting a safer environment for you and your household.

Extended Lifespan: Regular maintenance can significantly extend the lifespan of your Rheem hot water system by reducing wear and tear on components. By keeping the system well-maintained, you can delay the need for costly replacements and upgrades.

Warranty Compliance: Many manufacturers, including Rheem, require regular servicing to maintain the warranty validity. By scheduling minor services as recommended by the manufacturer, you ensure that your warranty remains intact, providing added peace of mind.

Overall, investing in a minor Rheem hot water service offers long-term benefits by ensuring reliable performance, enhanced safety, and cost savings over the lifespan of your hot water system.

What do Plumbers Look For During a Minor Rheem Service 

When performing a hot water minor service, a plumber will meticulously inspect various components to ensure your system operates efficiently and safely. First up, they'll examine the hot relief valve, cold relief valves, and cold isolation valve. Note for the homeowner, regularly pulling release valves every 3-6 months is a great way to keep them operating well and can drastically extend their lifetime. 

Next, the plumber will delve into the gas components, scrutinising valves, settings, and the burner. Whether adjusting settings for environmental friendliness or cost-effectiveness, ensuring optimal gas functionality is key. The burner assembly is basically the hot water system's brain and regulates the burner and pilot light, allowing customisation of system functions. Your plumber will then focus on the thermocouple, a vital sensor monitoring water temperature. These features only have an efficient life expectancy of about 4 years, so it’s recommended that you don’t push a service longer than that because the thermocouple will likely need to be replaced in that time. 

 These steps are just a snapshot of the thorough inspection a plumber undertakes during a minor service, ensuring your hot water system remains in prime condition.

When to Call a Professional for Rheem Repairs

When it comes to your Rheem hot water system, some issues are best left to the professionals. They have the proper training and experience of Rheem problems and can get your hot water up and running again. Same goes for leaks or cracks in the tank itself.

Water Leaks and Cracks

If you notice water pooling around the base of your water heater, don’t delay - call a plumber right away. Water leaks can cause extensive damage and even flooding. A professional will inspect your water heater, determine if repairs or full replacement are needed, and handle the job promptly.

No Hot Water

Waking up to a cold shower is no fun. If your Rheem system is producing little to no hot water, it likely needs a professional Rheem service. The issue could be anything from a faulty thermostat or heating element to buildup in the tank. A plumber can test your system, replace or repair the necessary parts, and have your hot water heater making hot water again ASAP.

Strange Noises or Smells

If your Rheem water heater is making strange noises like gurgling, knocking or hissing, it’s best to have a plumber check it out. These noises could indicate a buildup of sediment in the tank, faulty valves or even a gas leak. Unusual smells like rotten eggs are also cause for concern and warrant a professional inspection. It’s always better safe than sorry when it comes to your hot water system and home.

Rheem water heaters are designed for efficiency and longevity. With proper care and maintenance from the professionals, your Rheem system should provide hot water for your home for many years to come. But issues do arise, and in those situations, it’s best to call your local plumber for Rheem repairs and get your hot water heater back to peak performance.

How Regular Rheem Service Can Prevent Breakdowns

To keep your Rheem water heater running efficiently for years to come, it’s important to have regular maintenance performed. Preventative service calls from a professional plumber or water heater technician can help spot small issues before they become big problems, saving you money and headaches down the road.

Annual inspections

Having your Rheem water heater inspected once a year is one of the best ways to ensure it’s operating properly and safely. A technician will check things like the heating elements, thermostats, pilot light, and other components for signs of corrosion or damage. They can also test the temperature and pressure relief valve to confirm it’s working in case of overheating. Minor repairs or part replacements discovered during an annual checkup are typically inexpensive compared to emergency service calls.

Testing safety mechanisms

Critical safety components like the temperature and pressure relief valve should be tested regularly to ensure they will operate properly in an emergency. A technician can manually test the TPR valve to confirm it opens at the correct pressure and is not stuck or damaged. They will also check that the valve is properly draining to a safe location.

Following the recommended schedule of professional maintenance and service for your specific Rheem water heater model is the best way to get the longest, most efficient use from your unit. While DIY repairs and maintenance may seem appealing to save money, water heaters contain high-pressure components that should only be serviced by licenced professionals to ensure safe operation. Regular professional care of your Rheem water heater will give you peace of mind and prevent unexpected breakdowns.

Rheem Hot Water Service FAQs: Your Top Questions Answered

Can I troubleshoot and repair my Rheem hot water system myself?

For minor issues, you may be able to diagnose and repair your Rheem hot water system. Things like relighting the pilot light, adjusting the temperature setting, or replacing a faulty anode rod are often easy DIY fixes. However, for more complex problems, it’s best to call a professional. Plumbers have the proper training, tools, and parts to safely repair or replace components. They can also perform necessary tests to accurately pinpoint the issue. If you’re not 100% confident in your plumbing abilities, don’t risk damaging your water heater—get expert help.

My hot water isn’t hot enough. What should I do?

There are a few possible reasons your hot water may not be heating properly. First, check that the temperature setting on your water heater isn’t set too low. The thermostat should be set to a maximum of 50°C for most households. Next, see if the pilot light is still lit—if not, you’ll need to relight it. It’s also possible the heating elements or thermostats need replacement, which is best left to a professional. Finally, hard water mineral buildup over time can reduce efficiency, in which case a flush and refill of the tank may help restore hot water output.

Can a plumber install a new Rheem hot water system the same day if my current one fails?

If you go with North Lakes Plumbing & Gas Co. the answer is yes. We specialise in water heater installation and repair will have common replacement models in stock, as well as the necessary parts and components. Provided our plumbers have access to your home’s water lines and power supply, they can typically install a new Rheem hot water system within a day after diagnosing and turning off your failed existing unit. For more complex jobs or less common models, additional time may be needed to order parts, but emergency same-day service should still be available.

The Benefits of Choosing a Licenced Plumber for Rheem Repairs

As with any major appliance in your home, your Rheem hot water system requires professional servicing to keep it running efficiently and safely. While some minor repairs or maintenance tasks are DIY-friendly, certain issues are best left to the experts. Here are a few benefits of calling in a licenced plumber for Rheem repairs and service. If you have your heart on DIY, always consult the owner’s manual to see what is safe and what may void your warranty if not handled by a professional. 

Expert Diagnosis

A licenced plumber has the training and experience to properly diagnose any problems with your Rheem system. They can test components, check for error codes, and determine if repairs or replacement parts are needed. An accurate diagnosis is key to getting your hot water heater up and running again without wasting time and money on unnecessary repairs or parts.

Quality Parts

Licenced plumbers have access to genuine Rheem replacement parts to ensure compatibility and performance. Off-brand or used parts may seem like an affordable solution but often fail prematurely, requiring repeat repairs. For the best results, stick with parts specifically designed for your Rheem system.

Safety Assurance

Hot water systems can be dangerous if serviced improperly. From high-pressure water lines and scalding temperatures to flammable fuel supplies, there are many hazards to be aware of. A licenced plumber has the knowledge and skills to service your Rheem system safely and according to code. DIY repairs, on the other hand, could put you and your family at risk of injury or even start a fire. It’s not worth the gamble.

Warranty Protection

Choosing an unlicensed technician to service your Rheem system could void the manufacturer’s warranty. Only plumbers certified to work on Rheem equipment have the authorisation to perform repairs and maintenance covered under warranty. Protect your investment by calling in the professionals.

For reliable, affordable, and fully insured Rheem hot water system repairs, contact the experts at North Lakes Plumbing. Our licenced plumbers are available 24 hours a day for emergency service as well as routine maintenance to maximise the lifespan of your Rheem system.


So there you have it. As we've seen, there are some Rheem repairs that you can tackle yourself if you've got the skills, like replacing thermostats or heating elements. But when it comes to the more complex electrical and mechanical issues, it's best to call in a certified technician to avoid injury or further damage. At the end of the day, only you can decide if a repair is within your DIY comfort zone. If in doubt, don't risk it - pick up the phone and get a pro on the case. Taking the right approach will keep your Rheem water heater running safely and efficiently for years to come.


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